Frequently Asked Questions
Do you ship Australia-wide?
Yes. We ship Australia-wide using Australia Post Standard and Express Post with tracking. Most orders are dispatched the same business day or within 24 hours from our Canberra warehouse. For more information, please see our Shipping Policy.
Do you ship internationally?
Yes. We ship to selected international destinations. If your country isn't available at checkout, please contact us for a shipping quote.
Can I pick up my order?
No. We are an online store and do not offer customer pickup.
Are your tablecloths made in France?
Yes. Our French tablecloths are imported directly by us from trusted manufacturers in France. We offer authentic French stain-resistant acrylic-coated tablecloths, 100% cotton tablecloths and premium French Jacquard table linens, all renowned for their exceptional quality and timeless French designs.
Do you sell matching table linen collections?
Yes. Many of our French tablecloth collections have matching French fabric napkins, table runners, bread baskets and placemats, allowing you to create a beautifully coordinated table setting.
How do I care for a coated French tablecloth?
Our acrylic-coated tablecloths are designed for easy everyday use. Simply wipe clean with a damp cloth after most meals. Full care instructions are provided on every product page.
Can I return an item?
Yes. We accept returns in accordance with our Returns & Refund Policy. If you'd like to return an item, please contact us within 7 days of receiving your order.
How quickly will my order be dispatched?
Most orders are carefully packed and dispatched the same business day or within 24 hours on business days.
Do you offer gift ideas?
Yes. We offer a beautiful range of unique gift ideas, including decorative paper napkins, elegant scarves and shawls, glasses cases, cosmetic bags, home décor and artist-inspired accessories for birthdays, housewarmings, Mother's Day, Christmas and other special occasions.
Can I contact you if I need help choosing a product?
Absolutely. If you have any questions about sizes, fabrics or choosing the right product, we're always happy to help. Simply visit our Contact Us page, send us a message or give us a call.