Privacy Policy – French Shop Online

Your privacy is important to us. At French Shop Online, we believe in simple, safe, and respectful online shopping. We only collect the information necessary to process your order and deliver excellent service. We never sell or share your personal data with unrelated third parties.

Your Information

When you place an order or sign up for our newsletter, we collect only the details we need: name, address, phone number, and email. This allows us to confirm your order, send shipping updates, and offer support if needed.

We do not store your payment details. All payments are handled securely by trusted providers such as PayPal and our ecommerce platform, BigCommerce.

Newsletter

You will only receive our newsletter if you subscribe voluntarily. We don’t add you without permission, and you can unsubscribe anytime with one click.

Security & Respect

Your personal data is stored securely, and access is limited. We use trusted platforms such as BigCommerce, Australia Post (for tracking), and Google Analytics (for anonymous website data).

Your Rights

If you'd like to see or remove your information, just contact us or call 0450 549 288 — we're happy to help.

Protecting Our Content

All product photos and written content on our website are created by us. Using our images without permission — especially for resale or advertising — is not allowed. We take this seriously and monitor for unauthorised use.

Merci for trusting us with your order. We’re committed to simple, respectful service every step of the way.